Website Policy

Privacy Policy

This policy explains how RockTshirts collects, uses, stores, shares, and protects personal data in line with common ecommerce privacy standards.

Effective date: March 5, 2026

Data We Collect

Identity, contact, order, payment-reference, support, device, and usage data needed to operate the store and support customers.

How We Use It

Order fulfillment, shipping, customer support, fraud prevention, legal compliance, platform improvement, and marketing where permitted.

Your Rights

You may request access, correction, deletion, consent withdrawal, and grievance redressal subject to legal and operational requirements.

Data Categories

Category	Details
Identity & Contact Data	Name, email, mobile number, billing/shipping address, account identifiers.
Transaction Data	Orders, invoices, payment status, refunds, delivery milestones.
Payment Data	Gateway tokens/references and payment method metadata. Full card credentials are processed by payment partners.
Technical & Usage Data	IP address, browser, device, session behavior, referral/source data, diagnostics logs.
Support Data	Messages, call notes, attachments, and complaint resolution records.

Lawful Basis and Purpose

Purpose	Basis
Order processing and delivery	Contract performance and legitimate business interest
Fraud/risk prevention and security monitoring	Legitimate interest and legal compliance
Regulatory/tax/accounting obligations	Legal obligation
Promotions and product updates	Consent or soft opt-in where applicable

Data Sharing

Partner Type	Purpose
Shipping & Logistics Partners	Pickup, transit, tracking, and delivery execution.
Payment Service Providers	Secure payment authorization, settlement, and anti-fraud controls.
Technology & Analytics Vendors	Website hosting, performance monitoring, and analytics insights.
Professional/Legal Advisors	Compliance, dispute resolution, and legal enforcement where required.

Policy Controls

Cookies and Tracking

We use essential cookies for cart/session operations and optional analytics cookies to understand usage trends. You can control cookies in your browser settings.

Data Retention

Records are retained only for as long as required for fulfillment, support, accounting, legal compliance, and dispute handling, then deleted or anonymized.

Security Controls

We apply access controls, least-privilege practices, secure transport/storage mechanisms, and operational monitoring. No system is absolutely risk-free.

Children’s Privacy

The website is not intended for children under 18. If we learn that children’s personal data has been submitted, we will take steps to delete it.

Cross-border Processing

Some vendors may process data outside India under contractual and security safeguards appropriate to the processing purpose.

Policy Updates

We may update this policy to reflect legal, operational, or platform changes. The latest version date is always shown on this page.

Privacy Rights and Requests

How can I access or correct my personal data?

Email us from your registered address with your request and basic verification details. We will respond within a reasonable period.

Can I ask for deletion of my data?

Yes, you can request deletion. We may retain limited records where required for legal, tax, anti-fraud, or dispute obligations.

How do I withdraw marketing consent?

Use the unsubscribe option in messages or contact support directly. Transactional communications may still be sent for active orders.

Where should I file a privacy grievance?

Write to our grievance contact with your issue summary, identifiers, and any supporting evidence for review and resolution.

Privacy & grievance contact: legal@rocktshirts.in | +91 9346868848

View Returns Policy